Escape From Excellence

This post shares a personal anecdote to make a point about Leadership Mastery, specifically the results of leading from vision in mastery, vs. managing in excellence. We recently moved to a new house that we are remodeling and renovating. The entire project gave me an opportunity to overcome my personal bad side (controlling, micro-managing, worrying), and gave me a chance to practice what I preach. An example of Leaderdship Mastery in action?

Background: We live at home, and we also work at home. In addition, we exercise at home, and my audio recording studio is at home. We’ll do pod and video casting from home. So it’s not just a house, it’s headquarters. Upon moving in, we immediately needed: a new kitchen, a new mudroom, a new roof and roofline, two new offices and a meeting room. We also needed a master plan for improved deck, patio, planting, bathrooms, and for a fourth floor media room. Also, the offices and studio would need acoustic treatments for soundproofing. My wife Michele and I collaborate on everything, and we really enjoy design. But the stakes are high and the budget is never high enough! Plus, we’ve already got a lot on our plates. Would this put undue strain on us? It’s a very enlightening micro-case study.

Managing from Excellence would have had us set big goals regarding scope, timing, and costs, do extensive due diligence, assemble and vet a crack team, closely manage the details, require hard work, seek efficiencies, confirm quality, confront unexpected crises, acknowledge emotional needs, and manage all of this against strategic goals based on our desired outcomes (multiple usage, business growth). Had we taken this approach, perhaps the team (architects, vendors, contractors, and sub-contractors) would have respected and admired us in the end, and maybe they would have feared us. We’d meet our contractual obligations, always act professionally, and maybe tip a few people. Either way, the job would be done on time, on budget and well. And it would have nearly killed me, and everyone who had to deal with me! The Excellence Trap would have extracted its inevitable hidden costs.

Instead we chose Leadership Mastery, leading to an experience in which the ”only-do-it-if-you-have-to-because-it’s hell” of remodeling turned out to be a piece of cake, a delight, with better results at a lower price, and at a lower personal and business cost. How did we do it? By leading from vision; by inviting, enthusing, and inspiring everyone we worked with to participate in that vision; by encouraging them to bring their vision to the project; and then by getting out of the way! More specifically, we made the Five Shifts of Leadership Mastery.

Here’s the story, as briefly as I can tell it: (more…)

Let’s stipulate that you, and most of the people you surround yourself with, can rightly be called excellent. As a basic definition, we’ll say that an excellent person is someone did or has had most of the following things:

• Good schools, good grades
• Good jobs
• Top companies
• Strong track record
• Powerful resume
• Significant responsibility
• Hard work
• Wise choices
• Terrific skills
• Commitment to success
• Good opportunities

Here’s the question: if this is so, then why is it that most of these same excellent people still struggle daily with a multitude of limits and a series of vexing challenges? These include sustaining productivity, consistently innovating, maximizing relationships, articulating a differentiating vision, leveraging competitive advantage, keeping it fun, and experiencing exponential increases in business outcomes and personal rewards. Add your own. Why do we settle for incremental change and marginal gains?

Is it just the way things are? Is it just the human condition? I say no! I say something is very wrong with this picture. We know that excellence isn’t enough, and we know that excellence, by its very nature, has built-in limits and unavoidable dynamics that actually contribute to the problem. That’s what makes it a trap. It’s like a Greek tragedy where the audience knows where this is leading, and it isn’t good. Well, the perspective of Mastery is like the audience. We see the trap that excellent people are in, but unlike a Greek audience, we can do something about it.

Here’s a bonus question: Is the entire industry devoted to maximizing success (including leadership development, management training, corporate shrinks, etc.) making a qualitative difference? Obviously not. The limits, challenges, and problems still exist, and the industry designed to help remains in place. Why aren’t the problems solved and the helpers out of business? We believe that it is because until now no one has understood how, why, and even that excellence is a trap, and no one has created a specific path out of the excellence trap and to mastery, specifically for leaders. We have, and we share all of our insights and knowledge about it on this blog. Look for our upcoming e-book, and if you want to access the tools that will help you, your team, and your enterprise make the change from excellence to mastery, you can visit us here.