Escape From Excellence

Are we in a recession? Or a merely slowdown? Will it be deep, or shallow? Protracted or brief?

I don’t know, x 4.

But I do know that any leader should be thinking about how to sustain performance, and even how to defy the odds by achieveing greatness, while our employees are distracted either by fear of layoff’s, or wondering how to stay focused after surviving a layoff. The popular strategy for most people, leaders and associates alike, is denial, but as we’ve discussed elsewhere in this blog, denial is one of the Five Failed Strategies of Excellence and doesn’t work.

Usually, people confronting the challenges of a recession fear either losing their jobs, or keeping their jobs! The opportunity for leadership is to help people to understand that they will flourish either way, and to give them both the tools to do it and the confidence to know it. Working toward a culture of mastery can accomplish this.

Try this: Give your people an experience of escaping the excellence trap and tasting mastery. If it can transform fearand distraction into alignment, innovation, passion, productivity, and confidence (and it can), it will be one of the greatest gifts you can give your people, and one of wisest investments you can make in your business. You can start here. If every person is coming from their greatest strenghts and core identity, and by definition with great passion and productivity, bringing this to their work, several positive result follow:

- people will put fear aside and focus on the job at hand

- innovation will increase as ideas flow from sustained full engagement

- produtivity will increase as focus and passion increase, so more can be accomplished with fewer people

- survivors will continue without a hiccup

- laid off staff will stand out in the marketplace as self-possessed winners

- the business will gain (and spread) a reputation as a great employer in good times and bad

Ultimately, the usual troika of fear-denial, time management, and resentment will be replaced by a turbo-charged workforce. Typical management blather about how “this makes us stronger” will be replaced by inspiring leadership and an inspired, focused, and aligned workforce reality that has tasted mastery.

What is it about business and words that start with the letter P? We all remember the 4P’s of marketing (I’ll spare you another recitation), and I seem to remember four new marketing P’s coming along several years back. Last week, in a flash of P-inspired insight, I discovered the Five P’s of Leadership. Check it out…

The formula looks like this: Passion + Peace = Purpose >> Prosperity + Profit. This means when a leader has moved past both drive and rest, to have both passion and peace, they will clarify and deepen their purpose, which in turn leads to greater prosperity and profits. This is based on the key insight that the often-overlooked both-and relationship between passion and peace is the key driver of results. If you understand and apply that, you will be closing in on leadership Mastery, and you will enjoy a competitive advantage vs. those who never figure this out.

Challenge: First, too many of us are driven by a passion that never gives us any real peace (probably because this passion comes from our old friends, fear and ego). Consider this: how many seriously driven people do you know who seem to be actually compensating for something, or trying to prove a point? Do they seem healthy and well? Are they effective? I suspect not. But second, often when we experience what we call “peace” (but is actually really merely “rest”), we soon get bored and need to get back in the arena and do something! This is because we’re meant to be creating and doing; it turns out that we’re bundles of energy after all. But nonetheless, so many folks dream of retirement, work for the weekend, crave some serious R&R, or just need to trance out for a few minutes.

Solution: Passion and Peace aren’t an either-or; they are a both-and! In excellence, drive and rest fight with each other, but in mastery, they become Passion and Peace. In mastery, doing what you love to do and do best, getting to come from your passion, is itself peace. So we can be in motion or at rest, but in mastery we are always passionate and always at peace, at the same time! So while managing recovery  and pacing how we expend energy are crucial (in this regard, I like what The Energy Project is doing), this is limited to managing merely our capacity when we’re still in the Excellence Trap. Leadership Mastery gets past all that and combines Peace and Passion to successfully focus on our identity and Purpose. This focused drive is qualitatively different from what we experience in the Excellence Trap. It leads directly to the fourth and fifth P: Prosperity (personal flousishing) and Profit (return on investment and return on inspiration).

Summary: Drive and rest fight with each other when we are trapped in excellence. In Leadership Mastery, drive changes into passion, and rest changes into peace. They now feed each other, and this results in exponential increases in all desired personal and business outcomes.

We’ve all heard the old saying about how success is 99% perspiration and 1% inspiration. That’s true, but it’s really only true if you’re in the excellence trap! Sure, it takes work to bring a good idea to life. And it takes skill. The Big Book of Failure is full of ideas that never saw the light of day because their creator had no idea how to take ideas from concept to reality. But when in the excellence trap, inspiration really is front and center only 1% of the time. And that’s too little. Only 1% inspiration keeps innovation rare, change small, and growth incremental. And worse, most people in excellence don’t really know how to be inspired, only driven. And there’s a difference!

Think about it. Drive is about commitment and effort, two of the virtues of excellence that get corrupted into entropy and fixation, and so become costs of excellence, specifically depletion and misalignment. On the other hand, true inspiration is about both unexpected, non-linear, innovative thinking, and genuine enthusiasm to do something with it. It comes from the Five Virtues of Mastery (energy, expression, perspective, intention, and wisdom).

The masters I know are about inspiration 70% of the time, and the rest of the time they bring it to life, more efficienlty and effectively, with lower costs and greater results. Look at the efficiency of the perfect golf swing, the effortless expression of the great saxaphone player, and even the lose-track-of-time quality of doing what you love.

Do these people look like they’re working? We’ve all known people who say, “That’s why they call it work.” But I have never met a master who says that! Only failures and mediocrities say that. They may be nice hard working people, salt of the earth, but they’ve lost the plot. Instead, masters say, “All work in sacred.” If you interrupted, say, Tiger Woods or Charlie Parker during a training or practice session, they’d likely tell you how hard they are working, and they are. Then ask them if they’d rather be doing anything else. Anyone want to guess what they’d say? (Hint: rhymes with snow). Their work and their inspiration are one. That is sacred work. That is mastery.

Each 1% increase in inspiration can create an exponential return. So let’s maximize return on investment by increasing Return on Inspiration.

We’ve all experienced the joy of watching a young child develop a passion. We see them bonding with one particular toy, banging on a drum without ceasing, dressing up like their hero, playing air guitar, or appearing to be glued to a tennis racket or baseball mitt. Eventually, one parent says, “For Pete’s sake, sign that kid up for some lessons!” Soon after, and usally as a card is about to be swiped, the “discipline talk” happens: “Well junior, (insert hero’s name here) had to work to get where they are. It’s wonderful that you love it, but it takes hard work, mastery of the fundamentals, practice, and discipline.” If the passion is real, the youngster takes this crucial advice to heart and begins the long journey to excellence.

Ah, but once inside excellence, as an adult, the relationship between discipline and passion is reversed. We’ve got the discipline, but passion can be in short supply, particularly when “vocation” and “career” are rarely the same thing. Think about it: We are surrounded by disciplined people who hold both themselves and others accountable to high standards and to an admirable work ethic. And the occasional junior or middle manager will even make quite a show of saying, “I have a passion for (insert business category here). ” But who really believes it? Ninety nine percent of the time it’s a put on, a crock, BS on toast. It fools no one, except maybe them. Many people trapped in excellence, meaning most of us, can say “I love my job” but then fantasize about exit strategies, seek compensatory rewards, and play the lottery anyway!

No, in business, we are mistaken if we assume that we and our people generate and sustain passion by looking forward to our paycheck, benefits, perks, prestige, and even our generalized passion for winning. That’s the Excellence Trap in action. Passion has to come from somewhere deeper, and Leadership Mastery unleashes it. A leader in mastery will overcome the narrow and shallow focus on discipline (and effort, skill, etc), to realize that the true driver of greatness for a leader, a team, and an entire enterprise, is the kind of passion that comes from the gut, the core, the soul. And this from each person, from the culture, and even from the market and the brands. As senior leaders, we need to connect with that passion, and help others to do the same. Otherwise, leadership mastery, enterprise mastery, and market mastery will elude us, and we will struggle for marginal advantage inside the Excellence Trap. So here’s to passion, and to profits. And here’s to finding both!